Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Sustainable Strategies for Public Restrooms
Cleaning Maintenance & Management article on "reduc[ing] environmental impact while maintaining the highest standards of cleanliness and performance" in the context of public restrooms
Engineering High-Traffic Restrooms: Products That Improve Flow, Safety, and Occupant Wellness
CleanLink article on how to manage "high-traffic restrooms"
INCLEAN (February - April 2026 Edition)
The February - April 2026 issue of ISSA's INCLEAN magazine discusses women in leadership in facilities management (P. 12-15), using "usage data" for "procurement in the cleaning and hygiene sector" (P. 18-20), "the cost case for going green" (P. 21-23), "psychosocial safety" in "facility management workplaces" (P. 34-35), and the importance of clean restrooms because they affect people's perception of the organization as a whole (P. 36-37).
Maintenance Sales News (March 2026 Edition)
The March 2026 edition of the Maintenance Sales News magazine discusses retention of cleaning staff (P. 8-9), the "refinish vs. replacement" question for flooring (P. 14), "the hidden cost of inefficient dispensers" in restrooms (P. 16-17), bamboo-based toilet paper as a possible alternative to wood-based products (P. 18-19), and possible benefits of "entry matting" (P. 20-21). There is also a listing of "floorcare, carpet equipment & supplies" (P. 26-36).
Building Operating Management (March / April 2026 Edition)
The March / April 2026 edition of the Building Operating Management magazine discusses accessibility considerations for restrooms (P. 8-10), improvements in air filtration and indoor air quality (IAQ) monitoring by the the Los Angeles Unified School District after the Southern California wildfires of 2025 (P. 12-15), and the expected impact on energy management for facilities caused by increased adoption of AI (P. 16-18).
Loyalty, Trust & Value: Why restrooms matter more than ever
IFMA FMJ article on how restrooms "reflect organizational priorities and directly affect user satisfaction" (and "strategies to elevate restroom performance")
9 Dirtiest Surfaces in Public Restrooms
CleanLink article on a list from Hand Dryer USA "of the top nine germiest surfaces in restrooms, demonstrating where users should be wary and cleaners should focus their efforts"
Predictive Intelligence in Smart Buildings: Transforming Restroom Management
This 47-minute ISSA webinar with Kimberly-Clark Professional (KCP) discusses "how smart building technologies are revolutionizing facility operations," "how restrooms ... are becoming a strategic asset in the smart building ecosystem," and "how predictive restrooms management ... help[s] facilities move from reactive maintenance to proactive maintenance."
Rethinking Restrooms: The Push Toward Menstrual Equity in Facilities
This 18-minute ISSA interview discusses a recent survey showing that "less than half of the facilities provide menstrual care products" and "what the data reveals about awareness, affordability, and inclusion—and what facility managers can do to make meaningful improvements"
Restroom Transformation Tips: What Message Is Your Space Sending?
Buildings.com article on maintaining the appearance of restrooms in facilities for the sake of "occupant well-being, safety, and brand integrity"
Building Services Management (September 2025 Edition)
The September 2025 edition of the Building Services Management magazine discusses "best practices for snow and ice removal" (P. 12-14), "IAQ strategies for commercial HVAC" regarding "common pollutants" (P. 16-18), "effective inventory control" for restrooms (P. 20-21), prevention of healthcare-acquired infections (P. 22-23), safety considerations related to "mobile elevated work platforms" (P. 24-25), "carpet care tips" for "bodily fluids" (P. 28-29), and "chemical dilution control" for cleaning chemicals and disinfectants (P. 32-33).
Your Public Restroom Could Be Costing You: Why Inclusive Hygiene Matters
This 53-minute ISSA webinar discusses how facility managers in the US can "create a restroom experience that supports... business goals while meeting the needs of all users."